Vorsprung Durch Branding

Once upon a time, in the days when the world wide web was just a gleam in Tim Berners-Lee’s eyes and direct mail was an actual *thing*, I started out on my career in marketing. The financial services company I worked for had recently appointed BBH’s newly-formed below-the-line* agency Limbo to work on its direct …

Why most brand promises are purest waffle

Our car insurance renewal arrived last week from Aviva. Like many people’s, it was slightly higher than last year’s quote – despite the fact that we’d made no changes to the cover required, nor made a claim in the last year.   Indeed, as my wife and I both work from home – and given …